Whether you’re just getting started or looking to take the next step in your career, Onyx offers a variety of positions across its cafés and operations.
Onyx Coffee Lab has become a defining name in Northwest Arkansas’s specialty coffee scene—and a rising star on the global stage. Founded in 2012 in Springdale, Arkansas, Onyx has grown from a single café and roastery into a nationally recognized brand with four retail cafés, a dedicated roasting facility and wholesale partners around the world.
Recently named the No. 1 café in North America and No. 2 in the world, Onyx Coffee Lab continues to expand its footprint while staying grounded in quality, hospitality and care for its team. For those passionate about coffee, food, hospitality or design, Onyx offers a dynamic and fulfilling place to build a career.
Onyx was built on the belief that “good enough” is never enough. Every cup, every interaction and every role reflects that pursuit of excellence. From sourcing and roasting to crafting beverages in the café, Onyx combines precision and passion at every step—offering customers and team members alike an elevated experience.
Today, Onyx’s operations span:
- Retail cafés in Northwest Arkansas, where baristas, chefs and hospitality professionals create thoughtful experiences for guests
- A roastery that sources, roasts and distributes specialty coffee across the globe
- A growing e-commerce and wholesale program supporting coffee lovers and café partners worldwide
Whether you’re just getting started or looking to take the next step in your career, Onyx offers a variety of positions across its cafés and operations. Key roles include:
- Baristas and Café Staff
Entry-level barista positions provide hands-on training in coffee craft and service. Employees gain access to professional development opportunities in espresso, latte art, cupping and customer service. - Kitchen and Food Service Roles
Team members in the kitchen help prepare Onyx’s signature food offerings, contributing to the overall guest experience in each café. - Café and Program Management
Experienced professionals can explore roles in café management, wholesale program coordination and e-commerce operations. These positions are ideal for those with a background in leadership, retail or food service.
At Onyx, professional development and people-first values go hand in hand. The company supports its team members through:
- Ongoing education in coffee, service and hospitality
- Health, dental and vision insurance
- Guaranteed living wages
- A collaborative, inclusive work environment
What sets Onyx apart is its commitment to growing talent from within. Team members often advance from entry-level roles to leadership positions, all while learning a craft that’s transferable to careers across hospitality and beyond.
With new locations planned and continued regional growth, Onyx Coffee Lab is always looking for individuals who are curious, committed and ready to serve. If you’re passionate about quality, service and community, there may be a place for you at Onyx.
To view open positions or apply, visit onyxcoffeelab.com and fill out an application.
Northwest Arkansas is home to a growing food, coffee and creative economy. Whether you’re brewing coffee or building a business, the region is full of opportunities to start or grow your career. Join the Talent Network at CareersNWA to discover what’s next.
